Ship and Delivery Policy
Date: Jan-01-2024
Thank you for choosing NutriHaven Brands Private Limited. We aim to provide a seamless shopping experience, and our Shipping and Delivery Policy is designed to ensure the timely and secure delivery of your orders.
Order Processing:
1. Order Confirmation: Once you place an order on our website, you will receive an order confirmation email containing details of your purchase.
2. Order Processing Time: Orders are typically processed within 2 business days, excluding weekends and public holidays.
Shipping Methods:
1. Standard Shipping: We offer standard shipping for all orders. Estimated delivery times vary depending on your location and may range from 3- 6 business days.
2. Expedited Shipping: Expedited shipping options may be available at an additional cost. You can choose expedited shipping during the checkout process for faster delivery and may range from 1- 3 business days.
Shipping Costs:
1. Shipping Charges: Shipping charges are calculated based on the weight of your order and the shipping destination. The total shipping cost will be displayed during the checkout process.
2. Free Shipping: We may offer free shipping promotions for orders that meet specific criteria. Details of any ongoing promotions will be communicated on our website.
Delivery:
1. Delivery Address: Please ensure that your delivery address is accurate and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer.
2. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
Delivery Timeframes:
1. Standard Delivery: Standard delivery times may vary based on your location. Please refer to the estimated delivery times provided during the checkout process.
2. Expedited Delivery: If you choose expedited shipping, your order will be delivered within a shorter timeframe as specified during the checkout process.
International Shipping:
1. International Orders: We offer international shipping to select countries. International shipping costs and delivery times will be calculated during the checkout process.
2. Customs and Duties: Customers are responsible for any customs duties or taxes imposed by their country’s customs authorities.
Delivery Delays:
1. Unforeseen Circumstances: While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or customs delays may impact delivery schedules.
2. Communication: In the event of significant delays, we will make efforts to communicate with affected customers and provide updates on the status of their orders.
Delivery Acceptance:
1. Signature Requirements: Some orders may require a signature upon delivery. Please ensure someone is available to accept the package.
2. Delivery Inspection: Upon receiving your order, inspect the package for any visible damage. If the package is damaged, please report it to the delivery carrier and contact our customer support.
Contact Us:
If you have any questions about our Shipping and Delivery Policy or need assistance with your order, please contact our customer support at Support@meridiansemi.in
Note: This policy is effective as of Jan-01-2024 and may be subject to updates. Please check our policies regularly for any changes.