Date : Jan-01-2024

 

Thank you for choosing NutriHaven Brands Private Limited for your purchase. We are committed to providing high-quality products, and we stand behind their reliability and performance.

Standard 6-Month Warranty:

All products purchased from NutriHaven Brands Private Limited come with a standard 6-month warranty, effective from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use conditions. If your product experiences any issues within the first 6 months, we will repair or replace it at additional cost to you.

Extended Warranty Option:

For added peace of mind, customers have the option to extend the warranty by an additional 6 months. To avail the extended warranty, please complete our Extended Warranty Form within the initial 15-days period. The Extended Warranty Form must be submitted before the standard warranty expires.

**Benefits of Extended Warranty:**

1. Extended Coverage: Enjoy an additional 6 months of coverage beyond the standard warranty period.

2. Priority Support: Access priority customer support for quicker assistance.

3. No Additional Cost: Extended warranty coverage is provided at no extra cost.

Conditions:

1. Exclusions: The warranty does not cover damage resulting from accidents, misuse, neglect, or any unauthorized modification or repair by a third party.

2. Natural Wear and Tear: Standard wear and tear, including cosmetic damages, scratches, and dents that do not affect the functionality of the product, are not covered under the warranty.

3. Unauthorized Repairs: Any attempt to repair the product by an unauthorized service provider voids the warranty.

4. Loss or Theft: The warranty does not cover loss or theft of the product. We recommend securing your product against theft or loss through appropriate means.

5. Incompatibility: The warranty does not cover issues arising from the use of the product with incompatible accessories or third-party components not approved by NutriHaven Brands Private Limited.

6. Product Registration: To activate the warranty, register your product on our website within 15 days of purchase. Failure to register may affect the warranty coverage.

7. Serial Number Verification: The warranty is valid only for products with a valid and legible serial number. Ensure that the serial number is intact and can be verified.

8. Proof of Purchase: A valid proof of purchase, such as an order confirmation or receipt, is required for any warranty claims. Keep your purchase documents in a safe and accessible place.

9. Limitations of Liability: Our liability under this warranty is limited to the repair or replacement of the defective product. We are not liable for any consequential or incidental damages.

10. Software and Data: The warranty does not cover the loss of data or any software programs, whether pre-installed or installed by the user.

11. Environmental Conditions: The warranty does not cover damages caused by exposure to extreme environmental conditions, including but not limited to water damage, fire, or electrical surges.

12. Commercial Use: The warranty is intended for personal use. Products used for commercial purposes are subject to different warranty terms. Contact our customer support for more information.

User Responsibilities:

1. Proper Use: Ensure that the product is used in accordance with the provided user manual and guidelines. Misuse or improper handling may void the warranty.

2. Regular Maintenance: Perform routine maintenance as specified in the user manual. Neglecting regular maintenance may lead to issues not covered by the warranty.

3. Notification of Issues: Promptly notify NutriHaven Brands Private Limited of any issues or defects discovered during the warranty period. Delayed notification may affect the eligibility for warranty coverage.

4. Cooperation in Troubleshooting: In the event of an issue, cooperate with our customer support team in troubleshooting the problem. This may include providing additional information, images, or videos as requested.

5. Secure Storage: Store the product in a safe and secure location to prevent damage or theft. Any damage resulting from inadequate storage is not covered by the warranty.

6. Correct Installation: Ensure that the product is installed correctly and in accordance with the provided installation instructions. Improper installation may lead to issues not covered by the warranty.

7. Use of Genuine Parts: Only use genuine replacement parts or accessories provided or approved by NutriHaven Brands Private Limited. The use of unauthorized parts may void the warranty.

8. Product Registration: Register the product on our website within 15 days of purchase to activate the warranty. Failure to register may impact the warranty coverage.

9. Verification of Serial Number: Before submitting a warranty claim, verify that the serial number on the product matches the one registered during the purchase. Warranty claims with incorrect or missing serial numbers may be denied.

10. Safe Transportation for Returns: If returning the product for warranty service, ensure that it is securely packed to prevent further damage during transportation. Use the original packaging if available.

11. Backup of Data: Before returning the product for warranty service, backup any important data, as the repair or replacement process may involve the loss of stored information.

12. Compliance with Instructions: Comply with any additional instructions provided by our customer support team during the warranty claim process.

Contact Us:

If you have any questions about our Warranty Policy or need assistance, please contact our customer support at support@meridiansemi.in

Note: This policy is effective as of Jan-01-2024 and may be subject to updates. Please check our policies regularly for any changes.